Frequently Asked Questions
Everything you need to know about your vision and style.
How do I provide my prescription for my order?
You can upload a photo or digital copy of your prescription directly on the product page before adding frames to your cart, or email it to our support team after checkout.
What is your return policy for prescription glasses?
We offer a 30-day fit guarantee. If you are not satisfied with your frames or if there is an issue with the lens clarity, you can return them for a full refund or a one-time exchange.
How long does shipping take?
Non-prescription sunglasses ship within 1-2 business days. For prescription lenses, please allow 5-7 business days for custom laboratory processing before shipment.
Do you offer international shipping?
Yes, Continental Eyewear ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What types of lens coatings do you offer?
All our lenses come standard with anti-scratch and UV protection. We also offer premium upgrades including blue-light filtering, anti-reflective coating, and polarized finishes.
Can I use my vision insurance?
While we do not bill insurance companies directly, we provide a detailed itemized receipt with every order that you can submit to your provider for out-of-network reimbursement.